Final Fantasy XI: Regarding Rise of Unauthorized Access and Password Security
Posted by Crawlerbasher on 2011-11-19 12:36:32 UTC
There has been an increase in the number of unauthorised access cases since November 15, 2011. The cause for this is still under investigation; however, it is possible that some of the victims may have been using the same account name and password from other online services with their Square Enix account.
Please note that if you use the same account name or password as your PlayOnline ID or Square Enix account on other online services, a security breach at any of the other online services you use could potentially lead to your PlayOnline ID or Square Enix account being compromised as well.
Likewise, if you use repeated strings of characters, phone numbers, birth dates, or other such information, this will leave your account highly vulnerable in the event another customer's account name and password is compromised from other online services, even if you are not using the same exact account name or password.
Therefore, if you are sharing the same account name or password between other online services and your Square Enix account, or if you are using information that can be easily deciphered, we ask that you change your password as soon as possible.
If cases of unauthorised access continue to rise, we may be forced to take measures to reset Square Enix account passwords for all customers, so we kindly ask for your cooperation in helping us better safeguard your personal information and account information.
Final Fantasy XI: Migrating to a Square Enix Account
Posted by Crawlerbasher on 2011-06-22 18:08:36 UTC
n the interests of the continued improvements to our online security and general user friendliness throughout all of our online services, we are planning to change customer PlayOnline (POL) accounts to Square Enix accounts starting at the end of July.
We will also be transferring member information functions and billing procedures to the Square Enix management system, which we believe will offer customers improved ease-of-use. Apart from this, the POL viewer, used to log into the game, will otherwise remain unchanged.
These changes are scheduled to take place from end of July 2011 – August 31st 2011.
NOTE: Users will need a Square Enix account to complete the migration process. Setting up an account ahead of time will reduce the steps needed when making these changes, allowing the process to be completed more smoothly.
Please click here to register a Square Enix account: https://secure.square-enix.com/account/app/svc/register ※Customers who use Square Enix security tokens only need to complete transition procedures if they already hold a Square Enix account.
Full details on how to complete the account migration process will be available via the homepage at the end of July and may also be found in the Square Enix Support Centre FAQ. We aim to provide user-friendly procedures on this page to help with account migration.
We hope this causes minimal inconvenience and we thank you for your full cooperation.